Emerald Zahra Embroidered Kurta Set

1. What are the exchange/ return policies?

We have a strict no-return policy for all orders. Returns are only accepted for fabric issues or material defects. Size exchanges or alterations must be requested within 48 hours of receiving the product. Please note that we do not offer product exchanges.

2. What is your shipping policy ?

We offer free domestic shipping on all orders. International shipping rates are INR 1999/- on orders below 24,500/- and INR 3999/- on orders above 24,500/- All orders are processed within the given delivery timeline excluding weekends and holidays.

3. What is the delivery timeline?

Our standard delivery timeline is 10-12 business days. All items in the ready to ship section are dispatched within 4-5 business days. In case of expedited shipping, you can get in touch with our customer support representative @ +917982945488.

4. What should I do if there is a size issue with my order?

For any size related issues, you can contact our customer service team within 48 hours of receipt. Ensure the item is unworn, unwashed, and in its original condition with tags attached. You can return the item to us via courier, and we will exchange or alter it and send it back to you.

5. Can i customize my order?

Yes, we do provide with color and size customization. For any further queries you can get in touch with our team on +917982945488.