Nur Black Kaftan Set

1. Exchange/Return Policy ?

We have a strict no-return policy for all orders. Returns are only accepted for fabric issues or material defects. Size exchanges or alterations must be requested within 48 hours of receiving the product. Please note that we do not offer product exchanges.
Sale items are not eligible for return or exchange. 

2. Shipping Policy ?

We offer worldwide free shipping on all orders.

3. Delivery Timeline ?

Our standard delivery timeline is 10-12 business days. All items in the ready to ship section are dispatched within 4-5 business days. In case of expedited shipping, you can get in touch with our customer support representative +917982945488.

For sale purchases, the delivery timelines are as follows:
• For products under 15K, 7-10 days
• For products ranging from 15-25K, 10-15 days
• For products over 25K, 10-18 days 

4. Size Issues ?

Usually, the order is made according to the measurements given to us or in our standard size. However, in case of any alterations, please get in touch with our customer support representative at +917982945488. 

Please note: Shipping charges for alterations will have to be paid by the client and orders once placed cannot be cancelled/ exchanged or refund

5. Custom Order ?

Yes, we do accept color and size customization. For any further queries you can get in touch with our Customer support representative +917982945488.